Purpose:
Providing expert design and configuration support for complex solutions within the SAP Plant Maintenance (PM) and Enterprise Asset Management (EAM) module, drawing on a minimum of five years of relevant experience. The consultant will utilize their proficiency with SAP ECC 6.0, including Enhancement Package 7 (EHP7) or higher, to manage and configure master data components such as Functional Locations, Equipment, Work Centers, Task Lists, and Measurement Points. This role involves performing thorough analysis and hands-on execution of both functional and technical testing, as well as conducting comprehensive end-to-end and regression testing of SAP PM/EAM solutions, including integrations with external systems. Effective communication through clear written documentation and verbal collaboration is essential to support project and operational objectives. Additionally, the consultant will be responsible for managing incidents and enhancement requests using defect tracking tools like ServiceNow or JIRA to ensure timely resolution and continuous system improvement.

Key Responsibilities:

Provide day-to-day support for ServiceNow incidents related to Customer and AMI Technologies.
Work on enhancement requests and project tasks aligned with your skills in Customer and AMI Technologies.
Respond promptly to incidents so they don’t impact the S/4HANA project’s progress.
Collaborate with team members to ensure smooth handoff and clear communication.
Help our team maintain greater availability and focus on the S/4HANA project.

Mandatory Requirements

Must have minimum 5 years of experience designing and configuring complex solutions in SAP Plant Maintenance (PM) / Enterprise Asset Management (EAM) module
Must have SAP ECC 6.0 experience with EHP7 or higher
Must have knowledge of master data components, configuration and processes related to Functional Locations, Equipment, Work Center, Task Lists and Measurement Points.
Must be strong on analysis and hands-on execution of functional and technical testing
Must have experience performing extensive end-to-end and regression testing of complex solutions, including integrations into external systems

Desirable Qualifications

BS degree from an accredited college or university majoring in Computer Science, MIS, or a related field.
Strong analysis knowledge and skills
Experience in leading business requirement reviews and blueprint sessions
Experience working in an agile environment.
Experience designing and configuring complex IS-U rates, rate categories, and billing schemas
Electric utility experience supporting any of the following systems: SAP S/4HANA; SAP
CX (Customer Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud)
OpenText Document Presentment; Itron Meter Data Management System (MDMS) IEE
10.3 or higher
MDUS/ISAIM EhP7 or higher.
Must have experience using a defect tracking application like ServiceNow or JIRA
Must have experience with leading business requirement review and blueprint sessions
Must have experience in translating business requirements into detailed specifications
Must have experience working with technical teams (ABAP developers) to define/refine functional specifications for custom developments
Must have experience with creating process flow diagrams based on business requirements
Must have experience with debugging custom code and work independently to support project team

Desirable Qualifications:

Electric utility experience utilizing and supporting SAP Plant Maintenance / EAM module.
SAP ECC 6.0 experience with SAP EP7 or higher, SAP S/4HANA experience.
Knowledge of Preventive Maintenance, Corrective Maintenance, Maintenance Planning and Scheduling, Asset Management, Asset Lifecycle Process, Maintenance Plans, Task Lists, Inspection Processes, integrations with other SAP modules such as HR, FI/CO, and MM/WM
Basic knowledge of master data configuration and processes related to Functional Locations, Equipment, Work Centers, Task Lists and Measurement Points.
Some experience integrating SAP PM/EAM with Geographic Information Systems
(GIS), Outage Management Systems (OMS), Field Service Management (FSM) systems and other applications.
Some experience defining, implementing and supporting enterprise applications that require complex integration into one or more systems.
Knowledge of field maintenance processes and technologies. Knowledgeable of current industry standards and best practices.
Possess analytical skills and the ability to work with business owners and team members at all project levels.
Experience as Functional analyst on projects of small to medium complexity.
Experience acting as technical resource for system architecture design.
Basic knowledge of asset maintenance lifecycle process and best practices.
Demonstrated ability to contribute and influence as a key member of collaborative team environment where best practices are used to deliver innovative customer-focused solutions.
Demonstrated ability to assist technical colleagues on issues related to design, development, and deployment of Enterprise Asset Management and Work Management enterprise solutions.
Ability to apply company IT principles in partnering across organizations to deliver value for customers.
Experience with SAP BI/BW and enterprise reporting and analytics tools.
Experience with the RFP process to include business and technical requirement definition, evaluation and negotiation.
Experience designing, implementing, and supporting Asset Management Solutions.
Experience designing, implementing, and supporting Asset Analytic Solutions and integrations with Asset Management Solutions.