Overall responsibility of developing testing strategy and plans with our client, cross-service teams and third-party partners. Requires a deep understanding and extensive experience with Avaya architecture, design, implementation and testing in support of architecture designs to be consumed for global deployments. It's a constantly evolving field, and the job requires someone who can stay on top of the latest trends and technologies.

•   Experience working with Avaya CM implementation and service-related work
•   Experience working in the support field and direct customer interactions
•   Strong technical knowledge and experience with Avaya’s product portfolio
•   Technical working knowledge and experience with Communication Manager, Session and System Manager
•   Technical working knowledge and experience with Session Initiation Protocol
•   Knowledge and experience with Avaya’s Contact Center portfolio

SKILLS & COMPETENCIES:

•   Strong personal computer and business solution software skills in application administration, design and architecture
•   Strong analytical and problem-solving skills for design, coordination and testing of applications
•   Leadership skills to guide and mentor the work of less experienced personal
•   Good communication skills to communicate with customers, support personnel, and management
•   Ability to work in a team environment
•   High tolerance for stressful situations

EDUCATION/QUALIFICATION:

•   Bachelor’s degree or equivalent years of experience.
•   Professional certification/s required
•   Must also have at least 5 years of professional experience in the related field

Must be a United States citizen holding Top Secret Clearance with full scope polygraph. This is an onsite role so candidate must be located in or within a commutable distance to Fairfax, VA area.  PLEASE NOTE: While we do not provide relocation assistance, you can apply from another location as long as are able to move to the Fairfax area within 2 weeks of the role being offered to you. Applicants must already be located within the United States and this role is not eligible for sponsorship. This is not a union/represented role.

Please note, TS/SCI Clearance and Full Scope Poly must already be in place and must be on resume, not just in notes/responses.